Privacy policy
1. General
1.1 This document outlines the commitments and responsibilities of The Urban Makers concerning the protection of individual customer’s Personal Data. The Urban Makers is committed to applying these principles and practices consistently in its daily operations.
1.2 At The Urban Makers, our management and employees are dedicated to maintaining the privacy and security of all Personal Data collected, stored, disclosed, or used by us on behalf of our clients. We strive to handle Personal Data responsibly and in line with the requirements of the Act and this Policy.
1.3 Your engagement with us, through information submissions or by signing up for services we offer, constitutes your consent for The Urban Makers and our representatives to manage your Personal Data as described in this document, including sharing it with and disclosing it to our network of authorized service providers and relevant third parties.
1.4 This Policy acts as a complement to any other permissions you have granted us regarding your Personal Data. It does not replace any rights we hold under the law to process your Personal Data.
1.5 "Personal Data" refers to any data about an individual who can be identified from that data alone or in combination with other information accessible to us, according to the Singapore Personal Data Protection Act 2012 (No. 26 of 2012).
1.1 This document outlines the commitments and responsibilities of The Urban Makers concerning the protection of individual customer’s Personal Data. The Urban Makers is committed to applying these principles and practices consistently in its daily operations.
1.2 At The Urban Makers, our management and employees are dedicated to maintaining the privacy and security of all Personal Data collected, stored, disclosed, or used by us on behalf of our clients. We strive to handle Personal Data responsibly and in line with the requirements of the Act and this Policy.
1.3 Your engagement with us, through information submissions or by signing up for services we offer, constitutes your consent for The Urban Makers and our representatives to manage your Personal Data as described in this document, including sharing it with and disclosing it to our network of authorized service providers and relevant third parties.
1.4 This Policy acts as a complement to any other permissions you have granted us regarding your Personal Data. It does not replace any rights we hold under the law to process your Personal Data.
1.5 "Personal Data" refers to any data about an individual who can be identified from that data alone or in combination with other information accessible to us, according to the Singapore Personal Data Protection Act 2012 (No. 26 of 2012).
2. Data Protection Officer Contact
2.1 For requests related to access or corrections of your Personal Data, we will respond and comply within thirty (30) days as per our established protocols.
2.2 For any data protection inquiries or concerns, please contact our Data Protection Officer at bryan@theurbanmakers.com
2.1 For requests related to access or corrections of your Personal Data, we will respond and comply within thirty (30) days as per our established protocols.
2.2 For any data protection inquiries or concerns, please contact our Data Protection Officer at bryan@theurbanmakers.com
3. Data Collection Practices
3.1 In the course of our interactions, The Urban Makers may gather the following types of Personal Data through our website, during social media engagements, at marketing events, and throughout in-person consultations:
- First and last name
- Postal and email addresses
- Telephone and mobile numbers
- Social media interactions and preferences
- Consultation details regarding your home renovation preferences and requirements.
3.2 We utilize cookies on our website to enhance user experience and track site usage. You can manage cookie preferences through your internet browser settings.
3.1 In the course of our interactions, The Urban Makers may gather the following types of Personal Data through our website, during social media engagements, at marketing events, and throughout in-person consultations:
- First and last name
- Postal and email addresses
- Telephone and mobile numbers
- Social media interactions and preferences
- Consultation details regarding your home renovation preferences and requirements.
3.2 We utilize cookies on our website to enhance user experience and track site usage. You can manage cookie preferences through your internet browser settings.
4. Data Deletion Requests
4.1 You may request the deletion of your Personal Data held by us, which we will execute subject to legal or contractual constraints.
4.2 Please direct deletion requests to our Data Protection Officer at the email provided.
4.3 Following your deletion request, we will endeavour to remove your Personal Data promptly from our and our third-party providers' systems. However, some data may be retained for legal purposes or to fulfil contractual obligations.
4.4 If deletion is not feasible, we will explain the reasons, adhering to any legal limitations.
4.5 Be advised that deleting your Personal Data may impact our ability to serve you and maintain our relationship.
4.6 We aim to process deletion requests swiftly, typically within thirty (30) days, and will communicate any delays and expected timelines.
We at The Urban Makers take your data privacy very seriously. We aim for transparency in how we collect, use, handle, and delete your Personal Data. For further details or concerns about our Privacy Policy or data practices, please contact our Data Protection Officer via the provided contact details.
4.1 You may request the deletion of your Personal Data held by us, which we will execute subject to legal or contractual constraints.
4.2 Please direct deletion requests to our Data Protection Officer at the email provided.
4.3 Following your deletion request, we will endeavour to remove your Personal Data promptly from our and our third-party providers' systems. However, some data may be retained for legal purposes or to fulfil contractual obligations.
4.4 If deletion is not feasible, we will explain the reasons, adhering to any legal limitations.
4.5 Be advised that deleting your Personal Data may impact our ability to serve you and maintain our relationship.
4.6 We aim to process deletion requests swiftly, typically within thirty (30) days, and will communicate any delays and expected timelines.
We at The Urban Makers take your data privacy very seriously. We aim for transparency in how we collect, use, handle, and delete your Personal Data. For further details or concerns about our Privacy Policy or data practices, please contact our Data Protection Officer via the provided contact details.
5. International Data Transfers
Your Personal Data may be processed by The Urban Makers, its affiliates, and third-party service providers outside of Singapore, in compliance with Singapore law.
Your Personal Data may be processed by The Urban Makers, its affiliates, and third-party service providers outside of Singapore, in compliance with Singapore law.
6. Data Security
The Urban Makers implements robust physical, managerial, and technical safeguards to protect your Personal Data. Nevertheless, we cannot guarantee that your data will be immune to breaches of our secure systems.
The Urban Makers implements robust physical, managerial, and technical safeguards to protect your Personal Data. Nevertheless, we cannot guarantee that your data will be immune to breaches of our secure systems.
7. Data Access and Correction
7.1 You have the right to access and correct your Personal Data held by us.
7.2 We may charge a nominal fee to cover the administrative costs of providing you with your data.
7.3 Our security measures include requiring proof of identity before releasing or correcting your data.
7.1 You have the right to access and correct your Personal Data held by us.
7.2 We may charge a nominal fee to cover the administrative costs of providing you with your data.
7.3 Our security measures include requiring proof of identity before releasing or correcting your data.
8. Privacy Rights for Singapore Residents
8.1 Residents of Singapore can request disclosures regarding the personal information we collect, use, or disclose. Specific requests for pieces of personal information can also be made.
8.2 We retain personal information to the extent necessary to fulfill our services unless a deletion request is made.
8.3 To exercise your privacy rights, please contact us via email at bryan@theurbanmakers.com
8.1 Residents of Singapore can request disclosures regarding the personal information we collect, use, or disclose. Specific requests for pieces of personal information can also be made.
8.2 We retain personal information to the extent necessary to fulfill our services unless a deletion request is made.
8.3 To exercise your privacy rights, please contact us via email at bryan@theurbanmakers.com
9. Data Retention and Deletion
We will delete or anonymize your Personal Data when it is no longer needed for legal or business purposes
We will delete or anonymize your Personal Data when it is no longer needed for legal or business purposes
10. Communications Consent
By providing your contact information, you explicitly consent to receive communications from us, even if your number is registered on the DNC Registry, for the purposes described in our data collection practices
By providing your contact information, you explicitly consent to receive communications from us, even if your number is registered on the DNC Registry, for the purposes described in our data collection practices
11. Policy Updates
We reserve the right to amend this policy as necessary to remain compliant with local laws and to meet operational requirements
We reserve the right to amend this policy as necessary to remain compliant with local laws and to meet operational requirements
12. Governing Law
This policy is governed by the laws of Singapore and any disputes will be subject to the jurisdiction of Singapore courts.
This policy is governed by the laws of Singapore and any disputes will be subject to the jurisdiction of Singapore courts.